MVRAssist

Welcome to MVRAssist

Designed by industry specialists for heavy vehicle operators.

A new accident management solution for heavy vehicle companies

Welcome to Motor Vehicle Recovery Assist (MVRAssist). We’re taking the old-school spreadsheet-based accident and incident process and replacing it with a comprehensive, easy-to-use system, making your claims management process simpler and more efficient, and your data more accurate and valuable.

  • Are you losing time and compromising data accuracy through your manual accident management claims process?
  • Do you know what your accident and incident claims are costing your organization?
  • Does your data tell you how you can reduce these numbers through accident and incident prevention?

The only fully integrated claims management system

Many heavy vehicle companies currently have an in-house team and recovery agents to manage under excess claims. They likely still use an insurance company, but this can incur delays in follow-ups, and file handling fees.

MVRAssist is currently the only fully integrated system that can guide your team through end-to-end accident management – from recording the accident details, lodging the claim, vehicle repair, and prompting follow-up actions regarding claims and insurance, all the way through to tracking and reporting on accidents and incidents (including in-depth analysis of driver and hot spot data), and capturing the costs associated with each factor.

Who benefits?

The system will benefit everyone involved in the accident management process – from your data entry and management teams, through to your recovery agents, and the insurance companies who’ll receive accurate information at the time it is required. The public will also benefit from having safer drivers on the road.

Want to know how you’ll benefit?

Need to lodge a claim?

Log in to the client portal to make a claim

FAQs

  • MVRAssist is a new accident management solution for heavy vehicle companies.

  • MVRAssist provides to heavy vehicle fleet operators a straightforward workflow to lodge and manage under excess claims – from easy and accurate capturing of data and lodgement, through to total management of the claim, to vehicle repair, to closure and reporting. Find out more.

  • MVRAssist has been designed by industry specialists specifically for heavy vehicle operators. Find out more.

  • The MVRAssist system benefits everyone involved in the accident management process. Find out more.

  • MVRAssist is a comprehensive, easy-to-use system, making your claims management process simpler and more efficient, and your data more accurate and valuable. Find out more.

  • To be able to identify and manage accident risk, you need to firstly collate real data from all possible contributing factors, including drivers, depots, vehicles, accident locations and more. MVRAssist helps you capture and integrate this data for reports that can drive risk management strategies and performance and safety improvement. Find out more.

  • The Heavy Vehicle National Law (HVNL) regulates the use of heavy vehicles that have a gross vehicle mass of more than 4.5 tonnes. It applies nationally, except for Western Australia and the Northern Territory. MVRAssist can help you capture the data and identify the adjustments you may need to make to ensure you remain compliant with the HVNL regulations. Find out more.